Office Policies

Office Visits

Office Visit1Information provided by the patient is a key ingredient in determining an accurate diagnosis. The better prepared you are to provide this information, the better we will be able to serve you.

During your initial visit you will be seen by our office nurses who will ask you about your medical history and your symptoms. A focused neurological examination will then be made by your doctor.

While many patients want to discuss in great detail the exact event which may have caused their injury, the most important information your health care team needs involves your symptoms (such as where you have pain, weakness, numbness, etc.) and what limitations these symptoms place on your every day activities. Please take the time to write down this information.

Office Visit 2After reviewing your medical history and diagnostic tests, you will be presented with a number of treatment options. We will inform you of the risks and benefits of each option and will assist you in making the final decision concerning which option is best for you.

Office Policies

This page is designed to provide you with important information concerning Florida SpineCare’s services. We appreciate your selecting us for your medical and surgical care.

We have chosen our personnel, office procedures, and medical equipment with much thought and care to provide quality medical services in a pleasant, efficient, and friendly atmosphere.

Office PoliciesOffice Hours

Office hours are from 8:00 a.m. to 4:30 p.m. daily, Monday through Friday. Each doctor’s schedule in the clinic may vary slightly. Requests for prescription renewals are processed Monday through Friday from 8:00a.m. to 3:30pm. Please allow 24 hours for a prescription to be called into your pharmacy.

Making Appointments

In order to keep to a meaningful time schedule, we require that appointments be made for each clinic visit.

To make an appointment, please call 407481-2244 and choose the prompt for the Appointment Scheduler. If you are unable to keep your appointment, or are going to be late please call our office as soon as possible. This courtesy allows us to reschedule you and serve other patients who have urgent problems.

X-Ray Services

xrayAn x-ray facility is provided on the premises of our office.

All radiological procedures are performed under the direct supervision of a physician and comply with the safety and quality guidelines of the State Of Florida Bureau of Radiation Control .

On your initial visit, we request you bring with you all original MRI, CT Scans or X-rays films. This will assist our physicians in evaluating your condition.

Telephone Calls

We will work to maintain communication with you regarding your care. Telephone calls are for your convenience and frequently require as much time as an office visit. Most of our patients appreciate this effort and do not abuse it. A large number of telephone messages are handled each and every day. We return our calls as time permits, or as the situation demands.

Should you call, we ask that you leave all necessary information on the nurse’s voice mail. In this manner, your problem can be related promptly to the doctor for action. Office personnel will relay results of tests and answer questions as per the doctor’s instructions.

All non-emergency calls, such as prescription refills, should always be made during our regular business hours when your records are readily accessible.

Billing and Insurance

2005_staff_pictures_044Our physicians are providers for many major insurers including HMO’s and PPO’s.

We Participate in various Insurance programs including medicare, worker’s compensation, Auto Insurance and most private plans. Contact the office at (407)481-2244 to check if we work with your plan.